Claims Support

When something happens, we help with the next step.

Notify Mfarusi about your insurance claim and provide the information currently available. Our team can review the enquiry and guide you on the next steps.

Mfarusi Insurance Agency claims support
Professional claims support Start with the information you have. Mfarusi can guide you on the next practical step.
01 Notify us promptly
02 Provide the information available
03 Keep your claim reference
Claims Support

Clear information helps us support your claim.

Tell us what happened, provide your policy number and include any supporting information you currently have.

Mfarusi can assist with reviewing information, coordinating relevant communication and following up on outstanding requirements where applicable.

Claim assessment and settlement remain subject to the applicable policy terms, conditions, exclusions, documentation requirements and the insurer's claims process.

Notify Mfarusi

Tell us what happened.

Complete the essential information below. You do not need to know every requirement before contacting us.

Report promptly

Follow any notification requirements under your policy and retain copies of documents and correspondence relating to the incident.

Need assistance before submitting? +254 722 753 957 or info@mfarusi.com
CLAIM NOTIFICATION

Start your claim enquiry

Fields marked with * are required.

Do not include passwords, banking PINs, account passwords or other security credentials.
Supporting documents

Upload documents that may help us review your claim enquiry.

Maximum 5 files, up to 5 MB per file. Accepted: PDF, JPG, JPEG and PNG.

By submitting this form, you ask Mfarusi Insurance Agency Ltd to receive and process the information provided for your claim enquiry and follow-up. Please see our Privacy Policy for information about personal-data handling.

Need help before submitting?

If you are unsure about the information required, speak with Mfarusi before sending your claim enquiry.